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Premium airport concierge at JKIA Nairobi +254 180 751 250 gateglide@gmail.com Instagram TikTok Facebook

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Tailored airport care

The right assistance for every journey.

From the first welcome to the final handover, every GateGlide service is delivered with warmth, discretion and calm precision.

GateGlide experiences

Choose your GateGlide experience

Professional airport assistance designed around your journey, with transparent starting prices and personalized service.

From $50

Arrival Assist

Your dedicated GateGlide host meets you at JKIA, guides you through arrival formalities and stays beside you until you are safely connected with your driver or family.

  • Personal meet and welcome
  • Immigration and baggage guidance
  • Arrival hall navigation
  • Driver or family handover
From $50

Departure Assist

We simplify check-in day with a personal host who helps you navigate the terminal, coordinate baggage and reach the correct departure point with time to spare.

  • Terminal welcome
  • Check-in guidance
  • Baggage coordination
  • Security and gate direction
From $70

GateGlide ParentCare™

When you cannot be there, our trained host provides patient, dignified support and keeps your family informed throughout the airport journey.

  • Dedicated personal host
  • Baggage assistance
  • Real-time family updates
  • Optional transfer coordination
From $60

GateGlide Homecoming™

Make the first moments back in Kenya feel special. We meet your loved one, assist with luggage and create a warm, seamless connection home.

  • Personalized welcome
  • Luggage support
  • Family updates
  • Optional airport transfer
From $90

Family Assist

From young children and pushchairs to multiple bags, your host manages the airport details so your family can focus on the journey.

  • Family meeting point
  • Baggage coordination
  • Terminal guidance
  • Child-friendly pacing
From $100

Executive Assist

A refined concierge service built around privacy, time and continuity for executives, VIP guests and corporate travel programs.

  • Priority navigation
  • Discreet personal support
  • Lounge coordination
  • Executive transfer handover
From $30

Airport Transfers

Pre-arranged, professionally coordinated transport connects your airport assistance to hotels, homes, offices and onward destinations.

  • Comfortable vehicle
  • Professional driver
  • Luggage assistance
  • Destination coordination
GateGlide experiences

Choose your GateGlide experience

Professional airport assistance designed around your journey, with transparent starting prices and personalized service.

GateGlide Platinum VIP

$200 / passenger

Exclusive end-to-end airport concierge & luxury transfer

From touchdown to your final destination, every detail is coordinated. Designed for VIP travelers, executives, diaspora families and guests who want the highest level of convenience, privacy and personal attention.

  • Dedicated GateGlide concierge
  • Arrival monitoring and coordinated reception
  • Fast-track immigration
  • Customs and Port Health assistance
  • Baggage collection assistance
  • Porter coordination where required
  • Ramp or approved pickup-point coordination
  • Luxury transfer in a Mercedes-Benz S-Class for executive and VIP travel, or a Mercedes-Benz V-Class, Viano or Vito for families and groups
  • Direct transfer from JKIA to your hotel, home, office or agreed Nairobi destination
  • Family or host journey updates on request
  • Dedicated support until your journey is complete

Ideal for: VIP travelers, executives, families, diaspora travelers and international guests

Book Platinum, $200

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